ICTSAS304 Provide basic system administration LMS 2

Project Assessment

{`
  Unit code, name
  ICTSAS307 - Install, configure and secure a small office or home office network (1)
  Qualification/Course code, name
  ICT30118 - Certificate III in Information, Digital Media and Technology (2)
  TAFE NSW
  `}

Assessment instructions

Table 1 Assessment instructions

Assessment details	Instructions
Assessment overview	The objective of this assessment is to assess your knowledge and performance as would be required to: · Prepare to install and configure hardware and software.
Assessment event number	3 of 5
Instructions for this assessment	This is a case study assessment and it will be assessing you on your knowledge and performance of skills required by the unit. This assessment is in four parts: 1. Network installation plan 2. Contingency plan 3. Cabling installation review 4. Client signoff. This assessment also contains: · Assessment checklist · Observation checklist. Check the Assessment and Observation checklists to ensure that you’ve covered all the required tasks.
Submission instructions	When you’ve completed this assessment, submit it online for marking by your assessor. Ensure you have typed your name at the bottom of each page of every document you create. Submit the following files or documents: • This assessment document. • PlanetG3_Network_Installation_Plan_yourname.pdf where yourname is your full name. • Video recording. See below for details on what to submit for each part of the assessment. Part 1: Network installation plan · PlanetG3_Network_Installation_Plan_yourname.pdf — Complete Part 1: Network installation plan. Part 2: Contingency plan · PlanetG3_Network_Installation_Plan_yourname.pdf — Complete Part 2: Contingency plan. Part 3: Cabling installation review • Step 3.1: This updated assessment document — Complete relevant part. • Step 3.2: This updated assessment document — Complete relevant parts. · Step 3.3: Video recording of meeting with client. Follow the Video recording instructions (pdf) to record and submit your video. Part 4: Client signoff • PlanetG3_Network_Installation_Plan_yourname.pdf — Complete Part 3: Client signoff. • This assessment document — Complete relevant part. Zip all files into a single file. It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE and complete the assessment declaration when submitting the assessment.
What do I need to do to achieve a satisfactory result?	To achieve a satisfactory result for this assessment all questions must be answered correctly and all items in the Assessment Checklist must be marked Satisfactory.
Assessment conditions	Assessment conditions will replicate the workplace, including noise levels, production flow, interruptions and time variances.
What do I need to provide?	· Computer, internet and login details. · A person, such as a colleague or family member, to play the role of your client. · A video recording device, such as a smartphone, or access to a web conferencing platform such as Skype or Microsoft Teams to record your meetings. You may also need a webcam to do this. · USB drive or other storage method with enough free space to save work to.
What will the assessor provide?	· Access to the TAFE Learning Management System. · ICTSAS307_AE_ SR1.zip which contains the following files: o PlanetG3 Project scenario —PlanetG3_Project_Scenario.pdf o XYZ Network installation plan template —XYZ_Network_Installation_Plan_Template.docx o All Cabling customer cabling advice — All_Cabling_customer_cabling_advice_TCA1.docx · Video recording instructions (.pdf) Please note there may be other files in ICTSAS307_AE_SR1.zip; however these are not related to this assessment.
Supervision	Your assessor may ask for additional evidence to verify the authenticity of your submission and confirm that the assessment task was completed by you.
Reasonable adjustment	If you have a permanent or temporary condition that may prevent you from successfully completing the assessment event(s) in the way described, you should talk to your assessor about ‘reasonable adjustment’. This is the adjustment of the way you are assessed to take into account your condition, which must be approved before you attempt the assessment.
Assessment feedback, review or appeals	Appeals are addressed in accordance with Every Student’s Guide to Assessment in TAFE NSW.

Specific task instructions

The instructions and the criteria in the case study below will be used by the assessor to determine whether you have satisfactorily completed the case study scenario. Use these instructions and criteria to ensure you demonstrate the required knowledge.

Once completed you will need to submit this assessment and the tasks and activities you are required to complete to your assessor for marking.

Case study scenario – PlanetG3

PlanetG3 is a small start-up company located in Sydney. They currently have eight employees and are planning to expand their office premises in the near future. PlanetG3 has consulted with your company XYZ Networking Services to setup their small office network.

As the Network Engineer at XYZ Networking Services, you are given the task of planning and designing the small office network for your client. You will be reporting to your project manager at XYZ Networking Services Mark Myers (Email: markmyers@xyz.com , Phone: 0415987563)

Your client contact is Jason Brown (PlanetG3 Manager: Phone: 0415875988, Email: jbrown@gmail.com)

Continue reading this PlanetG3 case study scenario in document PlanetG3 Project scenario (PlanetG3_Project_Scenario.pdf). This document is in ICTSAS307_AE_ SR1.zip.

Scenario – Preparing for PlanetG3 network installation

Your proposed PlanetG3 network design has been approved by your client PlanetG3. You now need to start preparing for the network installation.

You have been asked to develop a network installation plan and contingency plan for setting up the small office network for PlanetG3.

You have also been asked to review the cabling installation documentation, completed by the sub-contractor All Cabling, who have just installed the required cables for the PlanetG3 network.

These plans will need to be approved by PlanetG3 before the network installation can take place. PlanetG3 will also need to provide security clearance and approve final timings before you can commence the network installation.

Part 1: Network installation plan

Preparation

For this assessment you will be using the XYZ Network Installation Plan Template (XYZ_Network_Installation_Plan_Template.docx). This document template will be used to document your installation plan for PlanetG3. It is in ICTSAS307_AE_ SR1.zip.

Open this document template and save it as PlanetG3_Network_Installation_Plan_yourname.docx. You will be writing your PlanetG3 Network Installation Plan as you progress through the steps of this assessment.

Before you start this assessment you should have already successfully completed Case study 1 assessment and received feedback on your PlanetG3 Network Design from your assessor.

Step 1.1

Carefully read the information provided in the case study PlanetG3 Project Scenario (PlanetG3_Project_Scenario.pdf). You should also review your PlanetG3 Network Design.

Based on the case study and your PlanetG3 network design, develop a network installation plan with prioritised tasks for PlanetG3’s small office network. Make sure you include the following information:

List of ordered tasks required to complete the network installation
Priority of each task as Low, Medium or High
Approximate task duration as either days or whole hours depending on the task
g. one day or two hours
Approximate start and end days and times, e.g. Week 1 Day 1 9:00

You will need at least five tasks in your network installation plan.

Document your answer in your PlanetG3 Network installation plan under Part 1: Network installation plan.

Part 2: Contingency plan

Step 2.1

Using the network installation plan you created in Step 1.1, develop a contingency plan.

Make sure you include the following information:

List of ordered tasks from your network installation plan
Any identified risks associated with the task
Contingency steps that you will take should the risk eventuate to ensure minimal disruption to the client.

Overall you should identify at least four possible risks and associated contingency steps in your contingency plan.

Note: Not all tasks will have risks associated with it. In this case enter ‘N/A’ under both the Risk and Contingency column.

Document your answer in your PlanetG3 Network installation plan under Part 2: Contingency plan.

Part 3: Cabling installation review

Scenario – Cabling review

Your cabling installation supplier, All Cabling, has completed installation of all required cabling for the PlanetG3 small office network. They have provided you with documentation using the industry standard TCA1 form. You need to review this documentation to ensure the work has been carried out correctly.

Step 3.1

Review the documentation provided by the cabling supplier, All Cabling, All Cabling customer cabling advice (All_Cabling_customer_cabling_advice_TCA1.pdf).

To confirm that the installation has been completed according to industry standards:

Identify the standard under which the work was done.
Find a link to the government website which identifies the current Australian standard for wiring work.
Can you then confirm that the installation has been completed according to Australian industry standard? Explain how you have decided this.

Use the following table for your answer. (Approx. 50 words)

Step 3.2

In Case study 1 you analysed the client requirements, including the building requirements, to determine the network layout and cabling requirements for your client’s small office network. This included a network layout diagram and list of cables required to connect all end-user devices in your network. (See Part 4 Cabling requirements, 4.1 Network layout and 4.2 Cabling lengths, of your PlanetG3 Network Design.)

Copy the list of required cable connections into the table below.
Next to each entry in the table, enter in the relevant information from the documentation provided to you by the cabling supplier, which confirms that this connection was completed correctly.

Use the following table for your answer. Add rows to the table as needed.

Cable connection	Supplier’s advice
1.
2.
3.
4.

Can you then confirm that the cable installation has been completed according to client and building requirements? Explain how you have decided this.

Use the following table for your answer. (Approx. 30 words)

Step 3.3

This part of the assessment will be completed as a role play. Please refer to following Observation checklist 1 to help prepare yourself for this task.

Before attempting this task, you must have already completed all the previous steps of this assessment item. You will need to bring a copy of your network installation plan to this ‘meeting’. You also need to ensure that you are familiar with the client’s requirements.

Scenario - Meeting with PlanetG3 client representative

Before you can progress in your work you need to meet with your PlanetG3 client representative, Jason Brown. The goal of this meeting is to review your work to date.

The agenda items for this meeting are as follows:

Review of client requirements
Review of cabling supplier documentation
Approval for security access
Approval for timing of planned network installation
Approval for network installation plan
Next steps

Prepare for the meeting by organising:

a person such as another student, a colleague or a family member to act as your PlanetG3 client representative, Jason Brown.
your video recording device and set up.

You are encouraged to rehearse the meeting with your supervisor before completing the assessment.

During the meeting, make sure that you use:

effective listening and questioning techniques to elicit information

Role play participants:

PlanetG3 client representative, Jason Brown — the other person acting in this role
Network Engineer at XYZ Networking Services — you.

If undertaken in person, a video recording is required. Follow the Video recording instructions (.pdf) to record and submit your video.

This role play will take approximately 10 to 15 minutes.

Observation checklist

The Observation checklist will be used by your assessor to mark your performance in the role play scenario in Part 5 (Step 5.1) of this assessment. Use this checklist to understand what skills you need to demonstrate in the role play. The checklist lists the assessment criteria used to determine whether you have successfully completed this assessment event. All the criteria must be met. Your demonstration will be used as part of the overall evidence requirements of the unit. The assessor may ask questions while the demonstration is taking place or if appropriate directly after the activity has been completed.

Table 5 Observation checklist 1

Task/ Step #	Instructions	S	U/S	Assessor comments
Identify and clarify client requirements for the small office home office network			Date of observation: Assessors are to record their observations in sufficient detail to demonstrate their judgement of the student’s performance against the criteria. Q1 Enter Question to Support Observation. Comments/responses Q2 Enter Question to Support Observation. Comments/responses
3.3.2.	Liaise with appropriate person to obtain approval for plans, including security clearance and timing			Date of observation: Assessors are to record their observations in sufficient detail to demonstrate their judgement of the student’s performance against the criteria. Q1 Enter Question to Support Observation. Comments/responses Q2 Enter Question to Support Observation. Comments/responses
3.3.3.	Confirm and review supplier documentation that network cables and connectors have been installed according to industry standards, client requirements and building requirements			Date of observation: Assessors are to record their observations in sufficient detail to demonstrate their judgement of the student’s performance against the criteria. Q1 Enter Question to Support Observation. Comments/responses Q2 Enter Question to Support Observation. Comments/responses
3.3.4.	Participates in a verbal exchange of factual information using listening and questioning techniques to clarify appropriate network installation processes have been maintained and adhere to associated requirements and standards			Assessors are to record their observations in sufficient detail to demonstrate their judgement of the student’s performance against the criteria. Q1 Enter Question to Support Observation. Comments/responses Q2 Enter Question to Support Observation. Comments/responses
3.3.5.	Able to work in an environment that is safe and replicates the workplace where noise levels, production flow, interruptions and time variances are typical of those experienced in the systems administration and support field of work.			Assessors are to record their observations in sufficient detail to demonstrate their judgement of the student’s performance against the criteria. Q1 Enter Question to Support Observation. Comments/responses Q2 Enter Question to Support Observation. Comments/responses

Part 4: Client signoff

Step 4.1 Signoff network installation plan

You now need to ensure client sign-off for your proposed network design and associated components. You also need to request security access and gain agreement from the client for a planned network installation date and time. To do this:

In your PlanetG3 Network installation plan under Part 3: Client signoff complete the details according to the scenario.
Prepare an email to send to your client contact Jason Brown, copying your project manager at XYZ Networking Services, Mark Myers and your assessor.

In this email you need to:

Indicate who you are sending this email to and who you are copying in on the email.
Include an appropriate business subject line.
Request client sign-off for your proposed network installation plan and associated components.
Request approval for security clearance for you and your team.
Request approval for your proposed start and end dates and times for the installation of the network. Make sure your dates and times reflect your timings in your network installation plan.
Hint: Weekends are a good time to do network installations
Include information for replying to the email to ensure that you get a correctly signed copy of the network installation plan.
Write the email in a business-like manner.

Use the following table for your answer. (Approx. 150 words)

Assessment checklist

The following checklist will be used by your assessor to mark your performance against the assessment criteria of your submitted report. Use this checklist to understand what skills and/or knowledge you need to demonstrate in your submission. All the criteria described in the Assessment checklist must be met. The assessor may ask questions after the task has been submitted.

Table 2 Assessment checklist

Step#	Instructions	S	U/S	Assessor comments
5.1.	Develop installation plans with prioritised tasks and contingency arrangements for installation of components with minimum disruption to client			Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.
5.2.	Liaise with appropriate person to obtain approval for plans, including security clearance and timing			Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.
5.3.	Confirm and review supplier documentation that network cables and connectors have been installed according to industry standards, client requirements and building requirements			Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.
5.4.	Records specific information using clear and precise language and appropriate format to develop Network Installation Plans			Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.
5.5.	Uses a range of mathematical calculations to apply familiar measurements concerning time durations			Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.
5.6.	Recognises and follows explicit and implicit protocols and meets expectations associated with own role when obtaining approval and sign-off at relevant stages of job			Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

Australia Universities

ACT

Australian Catholic University

Australian National University

Bond University

Central Queensland University

Charles Darwin University

Charles Sturt University

Curtin University of Technology

Deakin University

Edith Cowan University

Flinders University

Griffith University

Holmes Institute

James Cook University

La Trobe University

Macquarie University

Monash University

Murdoch University

Queensland University of Technology

RMIT University

Southern Cross University

Swinburne University of Technology

University of Adelaide

University of Ballarat

University of Canberra

University of Melbourne

University of Newcastle

University of New England

University of New South Wales

University of Notre Dame Australia

University of Queensland

University of South Australia

University of Southern Queensland

University of Sydney

University of Tasmania

University of Technology Sydney

University of the Sunshine Coast

University of Western Australia

University of Wollongong

Victoria University

Western Sydney University

Year 11 - 12 Certification Assignment

Australian Capital Territory Year 12 Certificate

HSC - Higher School Certificate

NTCE - Northern Territory Certificate of Education

QCE - Queensland Certificate of Education

SACE - South Australian Certificate of Education

TCE - Tasmanian Certificate of Education

VCE - Victorian Certificate of Education

WACE - Western Australia Certificate of Education