SITXHRM004 Assessment 1

Question 4

List 3 pieces of information you may need to supply to management when making a written submission for

approval of a new position.

1.

2.

3.

Question 5

List 6 pieces of information a job description should contain.

1.

2.

3.

4.

5.

6.

Question 6

Why is customer service attitude and experience an important part of the selection criteria for TH&E

positions?

Question 7

How do well written selection criteria help the selection process?

Question 8

When advertising for staff, there are several legal matters that you must be aware of. List at least 5:

1.

2.

3.

4.

5.

Question 9

How can an application form help you process applications more quickly?

Question 10

Describe the process of ‘shortlisting’ or ‘culling’.

Question 11

List 2 pieces of information you should include in a rejection letter:

1.

2.

Question 12

List 3 examples of ‘special arrangements’ you may need to make when preparing for interviews:

1.

2.

3.

Question 13

How can you comply with privacy laws when storing applications?

Question 14

During interview, how does keeping a written record of the candidate’s suitability according to the selection

criteria assist you in complying with EEO legislation?

Question 15

List 3 checks you may do as part of the selection process.

1.

2.

3.

Question 16

List 3 testing methods you may use to determine if the applicant has the right attitude and aptitude for the

position.

1.

2.

3.

Question 17

List 3 departments you may need to contact to help get everything set up for the new position.

1.

2.

3.

Question 18

What is the purpose of a ‘letter of appointment’? What is it often accompanied with?

Question 19

What should be created for a new employee to record the employment process? List 4 things it should

contain.

1.

2.

3.

4.

Question 20

List the essential key aspects your induction program should cover.

Question 21

Businesses are required to record proof that workplace health and safety information was communicated

clearly. What are some ways to achieve this?

Question 22

How does designating a colleague to assist a new employee during the induction process help them?

Question 23

Face-to-face interviews are one type of interview. Name 2 others.

1.

2.

Question 24

Under what circumstances would it be necessary to readvertise the position and start the process again?

Question 25

What do some employers (who require a close team environment) do to ensure the candidate will fit into

the team?

Question 26

How could you adjust your interview technique to accommodate a candidate who speaks little English or

has speech difficulties?

Question 27

What are your obligations under Anti-discrimination law in treatment of a candidate with special needs?

Question 28

For your industry sector and/or department, list 3 effective ways of advertising positions.

1.

2.

3.

Question 29

What is the advantage of using a recruitment agency instead of managing the recruitment process yourself?

Question 30

Describe the conditions of the award the staff in your department area paid under for the following

terms of engagement:                                                                                                                                                      

Full-time

Part-time

Casual

Question 31

Name 3 advantages of a panel interview over a one-on-one interview.

1.

2.

3.