MGMT 665 operations management

Executive MBA Module: MGMT 665 OPERATIONS MANAGEMENT, PRODUCTION PLANNING AND CONTROL

COURSE DESCRIPTION

This course deals with the central issues in operations management, especially those related to design and implementation of a successful operations strategy. These issues include production and capacity planning, facility location and production allocation for multi-plant operations, global operations management, and response time management. This course draws examples from many industries including service sectors and covers a variety of frameworks and quantitative tools for analyzing operations problems.

COURSE OBJECTIVES

The aims of this course are to enable students to:

Understand the interdependence of the operating system with other key functional areas of the firm.
Appreciate the role of operations management in the overall business strategy of the firm.
Identify and evaluate the key factors and the interdependence of these factors in the design of effective operating systems.
Evaluate a range of tools appropriate for the analysis of operating systems of the firm.
Apply or understand the application of operations management policies and techniques to service and manufacturing sectors.

MAJOR TOPICS

Week	Chapter(Textbook)	Topics
1	1&2	Operations Management & Operations Strategy
	4&5	Forecasting & Design of Goods and Services
	6	Managing Quality & Statistical Process Control
2	7	Process Strategy & Capacity Planning
	8&9	Location Strategies & Layout Strategies
	11	Supply Chain Management
3	10	Human Resources and Work Measurement
	12&13	Inventory Management & Aggregate Planning
4	14&16	Material Requirement Planning & Just-in-time
	15	Short-term scheduling
	17	Maintenance

Textbook

Operations Management An Asian Perspective by Stevenson & Sum Chee Chuong ( Mc Graw Hill)
Heizer, J. & Render, B. Operations Management. 10th ed, Global Edition., Prentice Hall, Upper Saddle River, New

Jersey, 2011

Operations Management, Production Planning and Control

Course Outline

Chapter	Topics	Course Details
1&2	Operations Management & Operations Strategy	Fundamentals of Operations Management, Characteristics of operations managers, Relationship between operations, productivity & competitiveness, Operations management strategies. Manufacturing Organization, Productivity: Importance, Productivity patterns, productivity measurements & ratios, improvement-maintenance process
4&5	Forecasting & Design of Goods and Services	Preplanning: Forecasting & Market Analysis ,Organization structures – distinction between manufacturing & service, Objective and functions of Production, Place of production
6	Managing Quality & Statistical Process Control	Planning & Control
7	Process Strategy & Capacity Planning	Types and characteristics of production systems , Planning & Control
8&9	Location Strategies & Layout Strategies	Facilities Location & Layout planning, Production Line Balancing
11	Supply Chain Management
10	Human Resources and Work Measurement	Machines & manpower, Production: Progress control through records and charts, Human Factors & Ergonomics: Human abilities, Training & motivation, Safety programs, workplace design & working conditions, Evaluation of Performance
12&13	Inventory Management & Aggregate Planning	Production Planning: Aggregate Planning
14&16	Material Requirement Planning & Just-in-time	Material Resource Planning, Selection of material methods, JIT production, Comparison of Push & Pull systems
15	Short-term scheduling	Planning & Control, Routing, Master Scheduling and Dispatching
17	Maintenance	Planning in Engineering, Equipment policy and replacement, Maintenance Control