And employees the role performance review developing skills
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contents |
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Assessment Task 2: Checklist 17
Assessment Task 1: Knowledge questions – You must answer all questions correctly.
Assessment Task 2: Project – You must work through a range of activities and complete a Project Portfolio.
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Assessment Task 1: Knowledge questions |
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adhere with your RTO’s submission guidelines.
answer all questions completely and correctly.
List four facts about cultural diversity in Australia. Two of the facts should be historic and two should be current.
Ans - Four facts about cultural diversity in Australia:
Australia is known as a multicultural society, with a diverse population consisting of people from various ethnic backgrounds and countries of origin. This diversity is reflected in the wide range of languages, religions, and traditions practiced in the country.
Australia embraces cultural diversity through policies and programs that promote inclusivity and respect for all cultures. This includes celebrating multicultural events and fostering intercultural understanding and dialogue.
Enhanced creativity and problem-solving: Inclusive work environments encourage open dialogue and collaboration, allowing individuals with different experiences and viewpoints to come together and find creative solutions to challenges.
Attraction and retention of talent: Companies that prioritize inclusivity are more likely to attract a diverse pool of talented individuals. Inclusive workplaces also promote employee satisfaction and loyalty, leading to higher retention rates and reduced turnover.
Stereotyping and biases: Cultural identity can lead to stereotypes and biases, as people may hold preconceived notions about others based on their cultural backgrounds. These stereotypes can impact interactions by creating misunderstandings or perpetuating discrimination.
Communication styles: Different cultures may have distinct communication styles, including verbal and non-verbal cues, levels of directness, and use of body language. Cultural identity influences these communication patterns and understanding them is crucial for effective cross-cultural interactions.
The impact of colonization on Indigenous Australians has been profound and continues to reverberate through their communities:
Dispossession of land and resources: Colonization resulted in the dispossession of Indigenous peoples' ancestral lands, often leading to displacement and loss of access to traditional resources.
Ans - Four tips to overcome language barriers and promote effective cross-cultural communication:
Use simple and clear language: When communicating with someone who has limited proficiency in your language, use simple and clear language, avoid jargon or slang, and speak slowly. Adjusting your speech can help ensure better understanding and reduce miscommunication.
Ans - Negative impacts of a dominant culture at work:
Exclusion and marginalization: A dominant culture can lead to the exclusion and marginalization of individuals who do not fit within its norms or values. This can create an unwelcoming environment, where diverse perspectives and contributions are overlooked or dismissed.
| Indigenous Australians | Other Australians |
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| A common custom associated with Indigenous Australians | Aboriginal art and storytelling |
| A common custom associated with other Australians | Celebrating holidays like Christmas or Australia Day |
| An example of a language of an Indigenous Australian | Wiradjuri |
| An example of another language that can be spoken by an Australian | Mandarin |
| An environment in which an Indigenous Australian may feel comfortable | Cultural events or gatherings that celebrate Indigenous heritage |
| An environment in which other Australians may feel comfortable | Social events or gatherings within their own cultural community |
Ans - Three conditions/requirements that may be included in an employment contract/agreement:
Job responsibilities and duties: The employment contract should outline the specific roles and responsibilities of the employee, including any expectations regarding performance and deliverables.
One-on-one coaching: A mentor can provide individualized guidance and support to a mentee through regular meetings or sessions. This can involve discussing goals, providing feedback, and offering advice based on the mentor's experience and expertise.
Job shadowing: Mentees can learn from their mentors by observing them in their work environment. This method allows mentees to gain practical insights, observe professional behaviors, and understand the mentor's decision-making process.
Respectful communication: Supervisors should communicate with employees in a respectful and professional manner, fostering an environment where open dialogue, active listening, and constructive feedback are encouraged. They should avoid using derogatory language, belittling remarks, or engaging in any form of harassment.
Confidentiality and privacy: Supervisors must handle sensitive employee information with utmost confidentiality and respect privacy rights. This includes protecting personal information, maintaining confidentiality during disciplinary processes, and disclosing information only on a need-to-know basis.
Professional reputation: A manager who upholds confidentiality develops a name for honesty and professionalism. This reputation may have a favourable effect on their interactions with coworkers, bosses, and employees.
Explain the role of a performance review in developing skills, providing support and career opportunities.
List three ways that can be used to maintain positive working relationships within a team.
Ans - Three ways to maintain positive working relationships within a team:
Ans - Three factors that can assist with positive team dynamics:
Trust and mutual respect: Building trust among team members is essential for positive team dynamics. Trust allows individuals to rely on one another, share ideas openly, and support each other's growth and success. Mutual respect fosters a positive and inclusive team environment.
Promote a respectful and inclusive culture: Set a clear expectation of respect and inclusion within the team. Encourage open communication, active listening, and empathy. Foster a culture where bullying behavior is not tolerated, and individuals feel safe to report incidents.
Provide training and awareness: Conduct training sessions on bullying prevention and awareness, educating team members about what constitutes bullying behavior, its impact, and the reporting procedures. Increased awareness helps team members recognize and address potential bullying situations.
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Assessment Task 2: Project Portfolio |
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Information for students
Project Portfolio template
Simulation Pack (if you need a case study).
answer all questions completely and correctly
submit work which is original and, where necessary, properly referenced
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This assessment task requires you to provide leadership in the supervision of diverse work teams on two occasions. You can complete Activity Step 2 based on the information in the Simulation Pack or based on your workplace role. If you are completing this based on your workplace role, you must be able to access a range of information and documentation including the scope of your role and the team you manage, as well as workplace policies and procedures that are relevant to the supervision of diverse work teams, for example, those addressing behaviour expected, diversity, and conflict management. Activity Steps 4 and 5 are to be completed by all students based on the Simulation Pack. |
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| Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, basing your project on real relationships with classmates or work colleagues will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way! | |
| You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below. Before you begin, complete page 4 of your Project Portfolio. |
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You are required to prepare to provide leadership in the supervision of diverse teams. This can be based on your own workplace role or the information in the Simulation Pack. You are required to document your role as team leader. This involves addressing all the questions in Section 1 of your Simulation Pack including:
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Presentation.
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Mentoring.
Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Submit to your assessor for marking. |
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Final results record |
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| Task | Type | Result | ||
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| Satisfactory | Unsatisfactory | Did not submit | ||
| Assessment Task 1 | Knowledge Questions | S | U | DNS |
| Assessment Task 2 | Project Portfolio | S | U | DNS |
| Overall unit results | C | NYC | ||
Student signature: Date:
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
