CHCMHS004 Work collaboratively with the care network and other services

Unit (CHCMHS004) Competency Reflective Practice Journal

Reflect on your practice as a CHC53315 Diploma of Mental Health student and identify how you have met this unit competency:

Students need to write down what tasks were carried out. What resources/equipment/aids that you found most useful. What students learned to meet the unit of competency? Please note your responses on the lines provided below.

A journal is a confidential record of your activities and reflections. When writing your journal, don’t be too concerned with neatness, grammar and punctuation, but rather focus on being spontaneous, open and honest in your reflections. Your journal entries should not just be lists of what you did each shift but how you felt, what you learned and how you could improve.

Did the candidate demonstrate the following skills to industry standards? CHCMHS004 Work collaboratively with the care network and other services	1st Observation Date: ________		2nd Observation (if required) Date: ________
	Yes þ	No ý	Yes þ	No ý
Work collaboratively to identify the scope and membership of the person s care network and their community of choice
Work with the person with mental illness to clarify the roles and importance of members of the care network and determine their potential to positively impact the life of the person
Work collaboratively with the person to identify the potential to expand or strengthen the care network, or increase their participation in their community of choice
Provide support, information or other actions to assist the person to uphold their rights, build resilience and capacity in their network, as required
Establish networks and local contacts to maximise availability of service options so a person s needs can be holistically met
Gather and review information about local services to identify benefits and limitations of available service options and their possible contribution to the recovery process
Clarify scope of collaborative approaches and work within individual, team and multi-disciplinary work roles and structures
Establish, negotiate and document partnerships
Develop and maintain working relationships with local service providers, according to the person s needs
Identify limits of own abilities, role or knowledge and after discussion with the person, make referrals to other services in accordance with organisation policies and available resources
Review effectiveness of referrals and services offered, in collaboration with person and other services
Identify gaps or additional services needed
Negotiate and advocate as required to ensure programs are meeting the person s recovery goals
Work collaboratively to identify and address any difficulties the person is experiencing with other services and work with the person and service to achieve the desired outcome

CHCMHS005 - Provide services to people with co-existing mental health and alcohol and other drugs issues

Unit (CHCMHS005) Competency Reflective Practice Journal

Reflect on your practice as a CHC53315 Diploma of Mental Health student and identify how you have met this unit competency:

Did the candidate demonstrate the following skills to industry standards? CHCMHS005 - Provide services to people with co-existing mental health and alcohol and other drugs issues	1st Observation Date: ________		2nd Observation (if required) Date: ________
	Yes þ	No ý	Yes þ	No ý
Recognise and respond to signs indicating that a person may have co-existing mental health and AOD issues
Identify own service provision and possible agency programs or interventions suitable for a person with dual diagnosis
Assess the impact and nature of co-existing conditions on the person, including their social, financial and legal status
Work with the person to understand their readiness, motivation, priorities and goals for recovery in relation to both their mental health and alcohol and other drug issues
Research or consult with specialist services, as needed, to gather additional specific information about the relevant AOD substances and their interactions or possible impacts on someone with mental health issues
Build an effective working relationship with the person
Discuss with the person their existing services and supports, and their perspective on collaboration or coordination across services
Gather and review information on available service options and approaches with the person
Support person to make informed decisions about approaches, including resources and services
Develop and document a plan with the person that reflects choices made
Work collaboratively with the person to facilitate the implementation of appropriate strategies, services and resources
Identify issues that are outside the scope of the service and/or the scope of the worker
Collaboratively identify appropriate service and other support options with the person
Support positive decision making to assist the person to make informed choices about recovery options
Work collaboratively with the person to determine referral options, and responsibilities and consents required
Make referrals in consultation with the person and in line with organisation
Did the candidate demonstrate the following skills to industry standards? CHCMHS005 - Provide services to people with co-existing mental health and alcohol and other drugs issues	1st Observation Date: ________		2nd Observation (if required) Date: ________
	Yes þ	No ý	Yes þ	No ý
protocols
Follow up and evaluate referrals to ensure they have been effective
Work collaboratively with the person to proactively identify potential risks to safety of person, workers and others
Prevent risks by identifying triggers, strategies to manage risks and contingency options
Use evidence based de-escalation techniques, conflict resolution and negotiation skills to manage conflict
Identify emergency situations and seek immediate assistance
Comply with laws, relevant ethical guidelines and policy requirements that affect duty of care and dignity of risk
Develop and maintain records of services provided, decisions made and follow up actions in collaboration with the person
Communicate relevant information to work colleagues and other people working with the person, with the persons consent
Reflect on own role in providing support and use learning to enhance future practice
Seek advice, supervision and debriefing from workplace supervisor based on identified needs